Menu

Disclaimer (Risk Management) & Refund Policy

Effective Date: 03 March 2026

This Disclaimer and Refund Policy applies to all services provided by Digital Infinity X (“Company”, “we”, “our”, “us”) through www.digitalinfinityx.com (“Website”).

This policy is drafted considering applicable regulations in the United Kingdom, United States, European Union, Australia, and India.

DISCLAIMER (RISK MANAGEMENT POLICY)

1. General Information Disclaimer

All information provided on this Website is for general business and informational purposes only. We do not guarantee specific results, rankings, revenue growth, or business performance outcomes.

2. No Guarantee of Results

Digital marketing, SEO, AI solutions, website development, and branding outcomes depend on multiple external factors including market conditions, competition, algorithm changes, and client implementation. Results are not guaranteed.

3. Third-Party Platforms Disclaimer

We are not responsible for changes, suspensions, penalties, or losses caused by third-party platforms including search engines, hosting providers, payment gateways, or social media platforms.

4. Limitation of Liability

To the fullest extent permitted by law, Digital Infinity X shall not be liable for:

  • Indirect or consequential losses
  • Loss of revenue or business opportunities
  • Data loss caused by third-party systems
  • Delays resulting from client-side issues

5. Client Responsibility

Clients are responsible for:

  • Providing accurate information
  • Approving deliverables in a timely manner
  • Securing their login credentials
  • Maintaining backups unless otherwise agreed in writing

6. Force Majeure

We are not liable for delays or failures caused by events beyond our control, including natural disasters, cyberattacks, government restrictions, or technical failures.

REFUND POLICY

1. Project-Based Services

Payments made for completed milestones are non-refundable. Deposits are non-refundable once project work has commenced.

2. Monthly Services (SEO, Marketing, Maintenance)

Monthly retainers are non-refundable once the service period has started. Cancellation requires written notice at least 7 days before the next billing cycle.

3. Custom Development

Due to the customized nature of development services, refunds are not provided once coding or design work has begun.

4. Exceptional Circumstances

Refunds may be considered only if:

  • No work has commenced
  • The Company fails to deliver agreed services without valid reason

5. Chargebacks

Initiating unjustified chargebacks may result in immediate termination of services and legal recovery of funds where applicable.

6. Consumer Protection

Nothing in this policy overrides mandatory consumer protection rights under applicable laws in the UK, EU, USA, Australia, or India.

CONTACT INFORMATION

For refund or legal inquiries: